Official Documents

BMK88 Privacy Policy — Protection of Your Personal Data

BMK88 is committed to protecting the privacy and data security of every player. This policy clearly explains how we collect, store, use, and safeguard your information on our platform.

Last Updated: 1 January 2026 Bahasa Melayu 256-bit SSL Current Version
How BMK88 Protects Your Data

Six core principles that shape bmk88's approach to privacy and the protection of players' personal data.

Full 256-bit SSL Encryption

Every bit of data transmitted between your device and bmk88's servers is protected by 256-bit SSL encryption — the same banking-grade security technology that ensures no third party can intercept or read your data.

Secure & Controlled Data Storage

Your personal data is stored on protected servers with strict access controls, continuous monitoring, and regular backups. Only authorised staff may access player information, and every access is logged for audit purposes.

Privacy Controls in Your Hands

BMK88 gives you full control over your personal data. You have the right to access, correct, amend, or request deletion of your data at any time through our customer support channels.

No Data Sales to Third Parties

BMK88 has never and will never sell, rent, or share player personal data with third parties for marketing purposes. Your data belongs to you — we use it solely for the platform's defined operational purposes.

Data Protection Act Compliance

BMK88's Privacy Policy is structured in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data handling practices meet the legal requirements in force in Malaysia.

Data Breach Notification

In the event of any security incident involving your personal data, bmk88 will notify you in a timely manner and take immediate steps to contain any damage and address identified vulnerabilities.

Important Note: This Privacy Policy comprehensively describes BMK88's data handling practices. By using our platform, you acknowledge that you have read and understood this policy. If you disagree with any part of this policy, please discontinue your use of the BMK88 platform.

1Introduction

BMK88 (hereinafter referred to as "we", "the platform", or "BMK88") respects the privacy of every individual who uses our services. This Privacy Policy is designed to provide full transparency on how we handle the personal data of our players in Malaysia.

This policy applies to all information collected through bmk88.live, the BMK88 mobile app, and all services, games, and features provided by our platform. This includes data provided directly by you during registration, financial transactions, or communications with our support team.

BMK88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and we take our data protection responsibilities very seriously. We continually review our data handling practices to ensure ongoing compliance and the highest level of protection for our users.

BMK88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Your privacy is not merely a legal obligation — it is a core value of our platform.

2Information We Collect

BMK88 collects various categories of information to enable us to provide you with a secure, personalised, and high-quality service. Below is a breakdown of the types of data we collect:

2.1 Information You Provide Directly

  • Registration Information: Full name, mobile phone number, email address, date of birth, and your preferred username.
  • Identity Verification (KYC) Information: Copy of identity document (MyKad), selfie, bank statement, and any other supporting documents requested during the verification process.
  • Financial Information: Bank account number, bank name, e-wallet account number (Touch 'n Go eWallet, GrabPay), and details of deposit and withdrawal transactions.
  • Communications: Records of conversations with our customer support team via Live Chat, email, or Telegram.

2.2 Automatically Collected Information

  • Device Data: Device type, model, operating system, unique device identifier, and app version in use.
  • Network Data: IP address, web browser type, internet service provider (ISP), and general geographic location (city/state level).
  • Platform Activity Data: Login records, games played, wagers placed, session duration, and general usage patterns.
  • Cookie Data: Information stored in cookies and similar tracking technologies — see Section 5 for further details.
Data Category Example Purpose of Collection
Personal Identity Name, MyKad, date of birth Account verification & KYC
Contact Information Email, phone number Communication & notifications
Financial Data Bank account number, transaction history Deposit & withdrawal processing
Technical Data IP address, device type Security & fraud detection
Activity Data Game records, login times Service improvement & responsible gaming

3How We Use Your Data

BMK88 uses collected personal data solely for lawful and transparent purposes. We do not use your data for any purpose beyond what is stated in this policy without first obtaining your consent.

  • Account Management: Creating, verifying, and maintaining your player account securely.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform promptly and accurately.
  • Security & Fraud Prevention: Identifying and preventing suspicious activity, identity fraud, money laundering, and other security threats.
  • Legal Compliance: Fulfilling legal obligations, including KYC requirements, reporting to relevant authorities when required, and complying with court orders.
  • Customer Support: Answering inquiries, resolving complaints, and providing technical assistance to you.
  • Service Improvement: Analysing aggregated usage patterns to improve game quality, platform speed, and the overall user experience.
  • Marketing Communications: Sending promotional information and special offers — only if you have opted in to receive such communications.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
Marketing Communications: You may opt out of receiving promotional emails or messages from BMK88 at any time by contacting our customer support. Unsubscribe requests will be processed within 5 business days.

4Data Sharing & Disclosure

BMK88 does not sell, rent, or disclose your personal data to third parties for marketing purposes under any circumstances. However, there are limited situations where we may need to share certain information:

4.1 Trusted Service Providers

BMK88 works with carefully selected third-party service providers to support our platform operations, including payment gateway providers (FPX, DuitNow, TNG, GrabPay), gaming software providers, and technical support services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.

4.2 Legal Requirements

BMK88 may disclose personal data to government authorities or law enforcement bodies when required by law, court order, or to prevent financial crimes such as money laundering and terrorism financing.

4.3 Protection of Legitimate Interests

In circumstances where data disclosure is required to protect the safety of other players, prevent fraud, or defend against legal claims against the platform, BMK88 reserves the right to disclose relevant information to the relevant parties.

Our Guarantee: BMK88 has never and will never sell your personal data to any party for marketing or commercial purposes. This is our absolute commitment to player privacy.

5Cookies & Tracking Technologies

BMK88 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how players interact with our services.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions — secure login, session management, and account security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how players use our platform, such as the most frequently visited pages and time spent. This data is aggregated and anonymous.
  • Functional Cookies: Remembering your preferences such as language, display settings, and gaming preferences to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand platform performance and identify areas for improvement.

5.2 Managing Cookies

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the BMK88 platform and your overall gaming experience. For guidance on managing cookies in popular browsers, please refer to your browser's help documentation.

6Data Security

The security of your personal data is bmk88's highest priority. We continually invest in the latest security infrastructure to ensure your information is always protected.

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected with military-grade encryption.
  • Layered Access Controls: Access to player personal data is strictly limited to authorised personnel only, with two-factor authentication (2FA) mandatory.
  • 24/7 Security Monitoring: Our automated monitoring system detects and responds to any suspicious activity in real time.
  • Regular Penetration Testing: BMK88 conducts regular security testing to identify and address any system vulnerabilities before they can be exploited.
  • Secure Data Backup: Your data is backed up regularly at a secure, separate location to ensure continuous availability.
Shared Responsibility: While bmk88 implements robust security measures, you also play an important role. Please use a strong password, enable two-factor authentication, and never share your account details with anyone.

7Your Rights Under PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by bmk88. We respect and facilitate the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

To exercise any of the above rights, please contact the bmk88 customer support team via Live Chat or our official email. Requests will be processed within 14 business days from the date of receipt.

8Data Retention Period

BMK88 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for a minimum of 5 years after account closure, in line with anti-money laundering legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's financial legal requirements.
  • KYC Records: Retained for 5 years after the business relationship ends, or longer if required by law.
  • Support Communication Logs: Retained for 2 years for reference and service improvement purposes.
  • Analytical Cookie Data: Typically expires within 12–24 months depending on the cookie type.

When data is no longer needed and there is no legal obligation to retain it, BMK88 will securely delete or anonymise that data using established procedures.

9Children's Privacy

The bmk88 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If we determine that a child's personal data has been collected without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you believe your child has registered an account with bmk88, please contact us immediately through our customer support channels.

Child Protection: BMK88 maintains a zero-tolerance policy on underage registration. All accounts go through a rigorous age verification and KYC process.

10Third-Party Links

The bmk88 platform may contain references to third-party services or game providers. The bmk88 Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices or content of third-party platforms.

We encourage you to read the Privacy Policy of each platform you use separately. bmk88 selects third-party partners carefully; however, their data practices are beyond our direct control.

11Privacy Policy Amendments

BMK88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. Any material amendments will be communicated to you via in-account notifications or email at least 7 days before the changes take effect.

Your continued use of the bmk88 platform after any amendment takes effect constitutes your acceptance of the revised policy. It is your responsibility to review this page periodically to stay informed of the latest version of our Privacy Policy. The "Last Updated" date at the top of this page will reflect the date of the most recent amendment.

12Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to reach out. bmk88's support team and data protection officer are ready to assist you.

  • Live Chat: Available on the bmk88 platform and app, 24 hours a day, 7 days a week.
  • Email: [email protected]
  • Telegram: Through bmk88's official support channels.

We are committed to responding to all privacy-related inquiries within 3–5 business days. For formal complaints involving PDPA rights, please include "PDPA Complaint" in your message subject line to expedite the handling process.

The bmk88 Malay-speaking support team is ready to help you understand your privacy rights and ensure your personal data is handled properly and securely.
Your Privacy Is Protected

Play with Confidence at BMK88

Your personal data is fully protected by 256-bit SSL encryption and a strict privacy policy. Register today and enjoy a safe, fair, and enjoyable gaming experience.

Safe & Trusted 256-bit SSL Encryption 24/7 Support iOS & Android App
Bahasa Melayu